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Delivery Conditions

Delivery Conditions

If you want to send us a shock-sensitive device (like a Hard Disk) for data recovery please follow these steps:

  • Ensure that the data medium is packed as well as possible!
  • Enter the device in an antistatic bag, or, if you do not have one, roll it into usual copying paper.
  • Put the packed device into a box with at least 2 centimeters distance between device and walls.
  • Fill up the gap with cushioning material, like foam material or several layers air cushion foil.
  • Seal the box and mark it as “FRAGILE“!
  • Inform us through email with courier company’s details.

Include the completely filled and signed form in the box.

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